Hi faye,
Thanks for raising this, and apologies for the frustration.
What you’ve described does sound consistent with an issue we’ve seen where a job may not appear in the Job Transactions (accrual) report if the net activity for the selected date range is $0, even though transactions do exist against that job.
Our team is already aware of this behaviour and it has been flagged for investigation. In the meantime, one thing you can try is running the report over smaller date ranges, as the job may appear when the net activity for that period is not zero.
Regards,
Earl