Forum Discussion

watertower's avatar
watertower
Contributing User
2 years ago

Myob Bank Transactions Report

Over the weekend, Uncleared transactions have disappeared from my Bank Transactions Report giving a balance of funds available.   If this is the result of a software update, could someone please guide me as to how to return the Uncleared transactions back onto my Report.  Thank You

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi watertower


    Thanks for posting your concern in the forum. 

     

    I'm sorry to hear about your issues with the bank transactions report. Generally, the bank transaction report shows bank feed transactions as unallocated if they aren't matched with any transactions in the system. In my understanding, your report does not show the unallocated transactions you previously had. 

     

    I will send you a private message to collect more data. We look forward to helping you with this concern. 

     

    Thanks, 

    Genreve

     

    • watertower's avatar
      watertower
      Contributing User

      How do I get to the private message to provide the information you requested?  The email I received is a no reply email.

      Spoiler