Hey Nick1907,
Thanks for letting us know that the report was generated successfully last June 15, 2023. Also, thanks a bunch for attaching the screenshot of the error. To get around that "Failed to report" message when running the Payables Reconciliation with Tax report, here's what you can do:
- Run the report for a shorter period. Smaller chunks of time keep it running sweet.
- Check the Accounts tab. If any header accounts have been mistakenly added as detail accounts under another header account, this can cause the "Failed to load report" error. If that's the case, update the account to point to the correct header account.
- Refresh Reporting Settings. Check and save the Reporting Settings to refresh the current settings or update them if needed, then run the report again.
Should the error still hang around after doing the workarounds above, no stress— just jump onto Live Chat via our virtual assistant, MOCA. Our support team will be ready to run a fix for you.
Cheers,
Doreen
