Forum Discussion
SamaraM
3 years agoFormer Staff
Hi robert5
When the reports are not matching the reconciliation I recommend Clearing the Browser Cache, which can resolve some odd behavior in reports.
If that does not resolve your issue, could you send me the last 4 digits of your Serial Number and a screenshot of the report and the reconciliation window so assist you further?
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
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