Forum Discussion

FrancesWIE's avatar
3 years ago

Older sales in the Sales Reconciliation report

Can outdated or completed Sales items in the Sales Reconciliation Report be deleted?

1 Reply

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  • SamaraM's avatar
    SamaraM
    Former Staff
    3 years ago

    Hi FrancesWIE 

     

    Welcome to the Community Forum. A sale can be deleted, even if it is completed, just means you will need to delete the payment first.

     

    To do this: 

    1. Open the invoice and check if there is an amount under Amount paid 
    2. If there is a payment; then first Delete the customer payment 
    3. Then once the amount paid is showing as $0.00 you can Delete the invoice

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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