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MWASA24's avatar
MWASA24
Contributing User
1 year ago

Payroll Register and Payroll Activity doesn't match.

Hello and G'day,    While finalizing my work for audit, I discovered that my payroll register and activity does not match. I have identified the employee and the amount discrepancies. Despite adjus...
Elowyn's avatar
Elowyn
Member
1 year ago

Hi Genreve,
Sorry to re-open this thread - I have a similar issue which I can't resolve.
The Payroll Activity (which is correct) and Payroll Register for a client don't match. The client has lodged STP finalisation based on the incorrect Payroll Register.

Is it possible to adjust Pay History for previous financial years to get the correct figures for YTD, Payroll Register Report and STP? The client's employee can't lodge their income tax return until the error is fixed as it is under-reporting income by approximately $14k.


Thanks,
Elowyn

Genreve_S's avatar
Genreve_S
MYOB Moderator
1 year ago

Hi Elowyn,

 

If you've already created pay runs for the new financial year, you won't be able to edit the pay history for the previous financial year directly from the employee card. To make changes to the previous financial year's pay history, you might need to contact support through the My Account window or use MOCA to reach the live chat team for assistance.

 

Let us know if you need any other help.

 

Thanks,
Genreve

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