Payroll Activity and Payroll Register reports doesn't match in AccountRight for 1 employee.

Hi MayRahim 

 

Thanks for your post. If the Payroll Activity and Payroll Register reports are different it indicates that a manual change has been made to the employee card>>Pay History. You will need to change the Pay History back to what it should be, payroll changes should only made through Process Payroll. 

 

Once the Pay History has been corrected, send an update event to update STP. Wait for that report to be accepted and then check the YTD verification report.