Forum Discussion
Hi MWL The "Workaround" does work but it requires the manual entry of the Budget figures into the exported spreadsheet that only has the actuals in it. MYOB Support have advised their team on working on the issue.
MWL-Bridgeley wrote:Hello. The 'export to Excel' workaround DOES NOT WORK. Please repair the P&L with budget variance reporting for print/export/view. Thanks
Has there been any further update on this issue?
- MWL-Bridgeley5 months agoContributing User
nope. still broken. I'm hoping it will be resolved within the fortnight; this is a key feature for our organisation.
- John_Wild5 months agoExperienced User
Agree. This is not good enough. I have sent off a reminder to Support and asked for a status report.
- John_Wild5 months agoExperienced User
HI to all with this issue.
I have had a response from Support as per the following:
Hi John,
Thanks for your support request #01566555.
We really appreciate your patience with this. The printing profit and loss with budget and variance issue is an ongoing site issue with our MYOB Business products. The current workaround for this is to use a different device or a different computer to print out profit and loss reports with budget and variance.
If you have questions, you can reach out to our community forum or chat with our virtual assistant MOCA via myob.com/supportAs you can see they have confirmed it is an issue however the workaroundb theyn have suggested to me is the one I suggested to them but still requires manual. They have also suggested I reach out to this forum. I had already told them that there were a number of Users in the forum with the issue seeking help. Stay tuned but I suspect its going to be a long haul.
- VickiNZ5 months agoExperienced User
Thanks John for following this up. The issue is becoming very frustrating and their workaround to use a different device or computer in not at all helpful when I only have one device! Like you I had to manually add in the budget figures to reports I needed to produce for our Board which was very time-consuming so hopefully there is some resolution soon!
- John_Wild5 months agoExperienced User
Nothing yet Chris. I have sent off a reminder that they promised 24/48 hours. Hopefully fixed soon.