Forum Discussion

10 months ago

SUPER ANNUATION ISSUE

We onboarded an employee, however we forgot to click the Superannuation option and the employee did not get paid Super for a period of last 6 months. So just wanted to know how can we pay super to the employee? Do we need to go by SGC process and lodge super mannually?

This issue was fixed in the last payroll and was paid super for the last fortnight.

So the only pending super now is for the last 6 months which we are concerned about.

Doreen_P
10 months ago
Hi, Ayushmadaan

Thanks for your post, and welcome to the MYOB Community Forum.

If you were not able to tick the superannuation and there were no super recorded for the last 6 months, you will need to calculate first the total of super for those pay periods. Once done, process a payroll with only the super amount in it. You can select today's date as long as it is within the payroll year. If there are pay periods included that were from the last payroll year, have them separated on the pay run and change the date to the last payroll year. For more information, please see the Help Article: Make superannuation payments.

Please feel free to reach out if further assistance is needed.

If my response has answered your inquiry, please don't forget to click "Accept Solution" to help other users find this information.

Best regards,

Doreen

gailmorgan
Experienced Cover User
10 months ago
Try going into the payroll, pay super, and select the date from just before he started to now. It should bring up any payments that haven't been processed and you should see them there.
- Ayushmadaan
  10 months ago
  Hey Morgan
  
  Thank you for the update. I have tried those steps, however, it is just showing the most recent super pending (for the last fortnight from the time when it was corrected/marked under his card file).
  - Doreen_P
    MYOB Moderator
    10 months ago
    Hi, Ayushmadaan
    
    Thanks for your post, and welcome to the MYOB Community Forum.
    
    If you were not able to tick the superannuation and there were no super recorded for the last 6 months, you will need to calculate first the total of super for those pay periods. Once done, process a payroll with only the super amount in it. You can select today's date as long as it is within the payroll year. If there are pay periods included that were from the last payroll year, have them separated on the pay run and change the date to the last payroll year. For more information, please see the Help Article: Make superannuation payments.
    
    Please feel free to reach out if further assistance is needed.
    
    If my response has answered your inquiry, please don't forget to click "Accept Solution" to help other users find this information.
    
    Best regards,
    
    Doreen