Forum Discussion

Ayushmadaan's avatar
5 months ago
Solved

SUPER ANNUATION ISSUE

Hi

 

We onboarded an employee, however we forgot to click the Superannuation option and the employee did not get paid Super for a period of last 6 months. So just wanted to know how can we pay super to the employee? Do we need to go by SGC process and lodge super mannually?

This issue was fixed in the last payroll and was paid super for the last fortnight.

So the only pending super now is for the last 6 months which we are concerned about.

  • Doreen_P's avatar
    Doreen_P
    5 months ago

    Hi, Ayushmadaan

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    If you were not able to tick the superannuation and there were no super recorded for the last 6 months, you will need to calculate first the total of super for those pay periods. Once done, process a payroll with only the super amount in it. You can select today's date as long as it is within the payroll year. If there are pay periods included that were from the last payroll year, have them separated on the pay run and change the date to the last payroll year. For more information, please see the Help Article: Make superannuation payments.

     

    Please feel free to reach out if further assistance is needed.

     

    If my response has answered your inquiry, please don't forget to click "Accept Solution" to help other users find this information.

     

    Best regards,

    Doreen

6 Replies

  • gailmorgan's avatar
    gailmorgan
    Experienced Cover User

    Try going into the payroll, pay super, and select the date from just before he started to now. It should bring up any payments that haven't been processed and you should see them there.

    • Ayushmadaan's avatar
      Ayushmadaan
      User

      Hey Morgan

       

      Thank you for the update. I have tried those steps, however, it is just showing the most recent super pending (for the last fortnight from the time when it was corrected/marked under his card file).

      • Doreen_P's avatar
        Doreen_P
        MYOB Moderator

        Hi, Ayushmadaan

         

        Thanks for your post, and welcome to the MYOB Community Forum.

         

        If you were not able to tick the superannuation and there were no super recorded for the last 6 months, you will need to calculate first the total of super for those pay periods. Once done, process a payroll with only the super amount in it. You can select today's date as long as it is within the payroll year. If there are pay periods included that were from the last payroll year, have them separated on the pay run and change the date to the last payroll year. For more information, please see the Help Article: Make superannuation payments.

         

        Please feel free to reach out if further assistance is needed.

         

        If my response has answered your inquiry, please don't forget to click "Accept Solution" to help other users find this information.

         

        Best regards,

        Doreen