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cel_at_tsgaust's avatar
cel_at_tsgaust
Contributing User
3 years ago
Solved

Unable to select Monthly PAYG Withholding in GST Return Report

Hi   I am trying to create the GST Return Report for the December Qtr but as we report PAYG Withholding on a monthly basis, I would like to select the option for Monthly PAYG Withholding, however t...
  • Komal_S's avatar
    Komal_S
    3 years ago

    HI cel_at_tsgaust 


    Please log out of the file, clear browser cache and log in to the file again. This should make the option visible again. Let us know how you go on. 

Ki2's avatar
Ki2
Contributing User
2 years ago

No after four hours on hold to MYOB yesterday and speaking with 3 different people, no one could fix the problem. Apparently they are looking into it and will ring me tomorrow at lunchtime so we will see if they have come up with a solution to their own programming issue! Very frustrating although only one of many issues with the new MYOB Business.

davis_aj's avatar
davis_aj
Experienced User
2 years ago

Did MYOB reply to you because I'm still having the same problem today

  • Ki2's avatar
    Ki2
    Contributing User
    2 years ago

    No I have not had a resolution yet from MYOB unfortunately. I will post here straight away if I am lucky enough to get an answer.

    • Ki2's avatar
      Ki2
      Contributing User
      2 years ago

      Has anyone had this issue resolved yet? As expected, MYOB have not returned my call to resolve the issue. 

      • hazeyden2020's avatar
        hazeyden2020
        Contributing User
        2 years ago

        No still nothing.....still not working :-(

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