Forum Discussion

Hayley3's avatar
29 days ago

Sales reports not showing

We are running two MYOB Essentials ledgers.

One is showing the Sales Reports and second is showing no Data ?

The second ledger is the one with the majority of Invoices.

Why would this happen ?

1 Reply

  • Jemar_C's avatar
    Jemar_C
    MYOB Moderator

    Hi Hayley3,

     

    Thank you for your post. May I ask, when you are recording your invoices, do you use a time billing layout? i.e. if you open an invoice, select Layout (top of the Edit Sales window). Is time billing selected?

     

    Sometimes, the Sales [Activity Detail] report and the other reports in the Sales>Activity subsection in the Index to Reports will report on time billing layout-based invoices. As such, if you are not using that layout, those reports will show as having no information to display. If you are not using that time billing layout, another report, like the customer-based or sales registers, may be better suited, as these reports will typically run independently from the layout of the sale.

     

    Feel free to write a post if you need further assistance.

     

    Cheers,

    Jem