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ALCaccounts's avatar
ALCaccounts
Experienced User
3 years ago
Solved

Analyse Sales showing negatives

Hi ,

 

My account Right file is showing a negative sales and COGs for items on one invoice on the Analyse Sales (Item) report. 

This happens regularly (once evry 2-3 months).

Usually MYOB run a script on our file and it corrects it. 

Can some one help me with this?

 

Online File

Serial number ends with 3832

File 2

 

  • Yanike_S's avatar
    Yanike_S
    3 years ago

    Hi ALCaccounts 

     

    I have run a few additional scripts that should solve this issue. Please close AccountRight and re log in. Let me know if it worked this time.

4 Replies

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  • ALCaccounts's avatar
    ALCaccounts
    Experienced User
    3 years ago

    Brilliant! Yes it has worked.

     

    This has saved me many hours of phonecalls - much appreciated.

  • Yanike_S's avatar
    Yanike_S
    MYOB Staff
    3 years ago

    Hi ALCaccounts 

     

    Thanks for your post. I've ran that script for you, let me know if that solved it for you.

  • ALCaccounts's avatar
    ALCaccounts
    Experienced User
    3 years ago

    Hi ,

     

    Thanks for your reply. 

    No it has not worked.

     

    Is there something else we can try?

  • Yanike_S's avatar
    Yanike_S
    MYOB Staff
    3 years ago

    Hi ALCaccounts 

     

    I have run a few additional scripts that should solve this issue. Please close AccountRight and re log in. Let me know if it worked this time.

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