Forum Discussion

Contributing User

3 years ago

Solved

Unable to select Monthly PAYG Withholding in GST Return Report

Hi I am trying to create the GST Return Report for the December Qtr but as we report PAYG Withholding on a monthly basis, I would like to select the option for Monthly PAYG Withholding, however t...

Komal_S
3 years ago
HI cel_at_tsgaust

Please log out of the file, clear browser cache and log in to the file again. This should make the option visible again. Let us know how you go on.

Komal_S

MYOB Staff

3 years ago

HI cel_at_tsgaust

Please log out of the file, clear browser cache and log in to the file again. This should make the option visible again. Let us know how you go on.

cel_at_tsgaust

Contributing User

3 years ago

Thanks, that now works.

Celia_B
MYOB Staff
3 years ago
Hi cel_at_tsgaust

I am happy that this issue was already resolved.

Please feel free to post again. I'm happy to assist you.

Cheers,

Cel
- mpnile
  Experienced Cover User
  2 years ago
  Hi
  
  I'm having the same problem as the OP, but having tried both suggestions already posted, I've not been able to fix the problem.
  
  And, with the new BAS report that submits to the ATO, that's not going to be useful unless I can get this fixed.
  
  Any other ideas please?
  
  Cheers
  - Ki2
    Contributing User
    2 years ago
    Having the same issue now and have been on hold to MYOB for an hour and 40 minutes now. It was working this morning and randomly stopped working, I love that the price of MYOB keeps increasing and increasing yet the service has declined rapidly as well as an increase in user issues. Very frustrating!