Hi JenCas ,
I wanted to check if you're still experiencing this issue. You can also visit these helpful articles for more information about it:
Purchase orders
Customer deposits
Feel free to post again, we're happy to help!
Regards,
Earl
This solution is for Account Rights. What about MYOB Business?
We were forced to upgrade so our subscription didn't go through the roof. The MYOB Business does not do what we require.
We are a hire company, and 100% of entries are Sales Orders with a deposit. You CANNOT receive a deposit on a sales order.
What is the solution? without having to waste time.
Hi Colleen
how are you currently doing it?
I do up an invoice for a little more than the deposit and don’t put clients email in - I am worried about missing an invoice so having it a little over the deposit it comes up as unpaid -my way of ensuring an invoice is raised- as you have said rather time consuming and very frustrating
it was very simple in account right but can not work out a better way with MYOB business and the increase in account right meant we had to transfer over. Would love to hear if your way is better than mine but would love it to be fixed by MYOB 😞
Yes we still haven’t got a solution
Still having the issue
https://community.myob.com/discussions/bus-sales/any-work-around-for-adding-a-deposit-to-an-order/868790/replies/876393
my solution
Earl I have the same issue that Jen has, I swapped over from Account Right to Business Lite recently to save money. But like Jen the work arounds suggested in this post are way to complex when it should be simple task like it is in Account Right. We receive payment before delivery on all orders for items in our on line store. Often we don't have items in stock and we have to order in from suppliers. When I raised the purchase order in Account Right I simply allocated the pre-payment to the sales order. When the stock arrives I convert the order to an invoice and transfer the payment from deposits across to the invoice. Simple. In Account Lite you can't do this. Very frustrating. In desperation I have made up dummy invoices for items I do have in stock which I convert to the same value as the order. But this is time consuming and not a viable solution. Are MYOB looking seriously at rectifying this ? Should be a straightforward simple exercise. If not will have to revert back to Account Right.
Hi Mike_O,
Apologies for any inconvenience this may have caused you. To help you add a deposit to an order, please refer to this helpful community forum post: Adding a Deposit to an Order. This guide should provide you with the steps you need.
Best regards,
Doreen
