Hoping someone has worked out a way to apply a deposit to an order ? A deposit is often paid a month before the invoice is raised - with MYOB Business i can no longer place a payment against an order - don't want to invoice as the client that early as it leads to them receiving overdue notices. Not being able to apply deposit is making reconciling bank so time consuming - have made it a suggestion to MYOB but not having the ability to apply a deposit is adding hours of workGrateful for any suggestions / help

This solution is for Account Rights. What about MYOB Business?We were forced to upgrade so our subscription didn't go through the roof. The MYOB Business does not do what we require.We are a hire company, and 100% of entries are Sales Orders with a deposit. You CANNOT receive a deposit on a sales order. What is the solution? without having to waste time.

Hi JenCas , I wanted to check if you're still experiencing this issue. You can also visit these helpful articles for more information about it: Purchase ordersCustomer depositsFeel free to post again, we're happy to help!Regards,Earl

Hi Earl - thanks for the links but no what i am after - i wish do be ale to put a deposit towards an order - which would become an invoice once goods are ready

Yes we still haven’t got a solution

any work around for adding a deposit to an order?

14 Replies

colleenWatson
Experienced Cover User
1 year ago
https://community.myob.com/discussions/bus-sales/any-work-around-for-adding-a-deposit-to-an-order/868790/replies/876393
colleenWatson
Experienced Cover User
1 year ago
I have come up with a solution
I hope it helps you.
colleenWatson
Experienced Cover User
1 year ago
Hi Mike
That is ok if your order becomes a sale in a short time.
My S/O can be up to 12 months before they become a sale. Reconciling my deposit-held account can sometimes be frustrating, but that is what it is.
What I have come up with is:
1. Create your sales order as usual.
2. Create a customer service invoice with tax as (NT)
(I use the s/o no. with a C, e.g. 123C, to keep track if needed)
with the deposit amount to the liability account for customer deposits.
In the following line, do a (-)credit for the same amount to the bank account where the money was deposited.
This will be a nil invoice. It puts the deposit into the deposits held and the banking account to be reconciled.
3. When the S/O becomes a sale.
a. I use the S/O no. as the invoice no.
b. Create a credit invoice for the deposit amount to Customer deposits held. Tax (NT)
c. Allocate credit to the customer's invoice.

The Customer Held account has two entries, DR and CR.
The invoice has the correct balance after the deposit has been allocated.

I hope this helps
Mike_James
Ultimate Cover User
1 year ago
Until a proper solution is provided, here's a workaround (untested) that I have seen posted elsewhere:
create a "Deposits held" liability account, type Credit card
Use Receive Money to record the deposit to that account. Put the customer name and order number in the reference.
On the invoice, add a negative line, no GST, for the deposit, allocated to that account.
colleenWatson
Experienced Cover User
1 year ago
I am working on it, but it is a three/four-step solution. I am just checking to see how it affects reporting and GST.
JenCas
Contributing Cover User
1 year ago
Hi Earl - thanks for the links but no what i am after - i wish do be ale to put a deposit towards an order - which would become an invoice once goods are ready
Earl_HD
MYOB Moderator
1 year ago
Hi JenCas ,

I wanted to check if you're still experiencing this issue. You can also visit these helpful articles for more information about it:
Purchase orders
Customer deposits

Feel free to post again, we're happy to help!

Regards,
Earl
- Mike_O
  Member
  1 year ago
  Earl I have the same issue that Jen has, I swapped over from Account Right to Business Lite recently to save money. But like Jen the work arounds suggested in this post are way to complex when it should be simple task like it is in Account Right. We receive payment before delivery on all orders for items in our on line store. Often we don't have items in stock and we have to order in from suppliers. When I raised the purchase order in Account Right I simply allocated the pre-payment to the sales order. When the stock arrives I convert the order to an invoice and transfer the payment from deposits across to the invoice. Simple. In Account Lite you can't do this. Very frustrating. In desperation I have made up dummy invoices for items I do have in stock which I convert to the same value as the order. But this is time consuming and not a viable solution. Are MYOB looking seriously at rectifying this ? Should be a straightforward simple exercise. If not will have to revert back to Account Right.
  - Doreen_P
    MYOB Moderator
    1 year ago
    Hi Mike_O,
    
    Apologies for any inconvenience this may have caused you. To help you add a deposit to an order, please refer to this helpful community forum post: Adding a Deposit to an Order. This guide should provide you with the steps you need.
    
    Best regards,
    
    Doreen
- colleenWatson
  Experienced Cover User
  1 year ago
  https://community.myob.com/discussions/bus-sales/any-work-around-for-adding-a-deposit-to-an-order/868790/replies/876393
  
  my solution
- JenCas
  Contributing Cover User
  1 year ago
  Still having the issue