Forum Discussion
Earl, unfortunately your response makes little sense as I am talking about supplier credits, not customer credits. The issue inam referring to is exactly the same as MM has reported it is frustratingly difficult to process a simple credit note from a supplier.
Hi Conspirio
Thank you for your post. And we appreciate your patience in the issue. And thanks for updating us and getting back to us. I can see how this situation affected you.
In general, If you want to apply a credit note on the supplier credit, You can enter a negative line creating a bill by entering the No of units as a negative and the Unit price as a Positive. So to record a supplier credit note, go to Create Bill and enter No of units as negative. You will then be able to process the supplier return. You can check on this Help Article: Entering Payments made to suppliers this can serve as a guide and it contains more information.
I hope this helps. If you need further assistance feel free to post again. I'm happy to assist.
If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Cel
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