Forum Discussion
I too am frustrated with the system MYOB uses.
Like Naomi_Roskell and Conspirio, I too wish unapplied credit notes gets listed with other open invoices and I can simply tick what is going to be included together in the payment. The supplier should be able to see all the invoices and all the credit notes that is included in the payment on the remittance advice.
At the moment I have to go the "Supplier return" and apply the credit note to one of the supplier invoices, which reduces that invoice amount before I make the supplier payment. I'm not sure how it appears on the remittance advice but it likely looks like we underpaid the invoice that the credit note was applied to?
- Richard10528 months agoExperienced User
Hello everyone on this thread,
To get around the issue that is yet to be rectified by MYOB, ie. show credit note together with invoices to be paid when Create supplier payment, this is what I just did:
I applied the credit note to one of the invoices first. Then in the Record payment to supplier screen I ticked the box Show closed bills. The credit note with appear in the list but as it has already been applied to an invoice, it shows zero dollars and the invoice that it is applied to shows a reduced value.
At least in the remittance advice, the invoices and credits that relates to the payment is listed as long as you tick the right boxes. Hope this helps everyone waiting for a more elegant fix from MYOB.
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