Applying credits to a supplier payment?
Hi Forum!!! Been a while between drinks, every now and then I get annoyed enough that I MAKE time to come here and vent my frustration at the clunkiness of this darn software, and here's one of thos...
Forum Discussion
Hi MYOB, how long until you guys find an easy solution or a simple button "Apply supplier credit note" or "Create supplier credit note" in the purchases tab? Every time I get a bloody credit note I've got to search through Google and MYOB slop until I finally come to this thread again to find out how to do it, meanwhile, half an hour of my time has been wasted. It's been 2 years with no simple solution. Please focus on making basic functionality like this easier instead of other less important things that people don't even use.
Hi Julian-S,
Closed purchase credit handling can certainly be improved. It sounds like you want to apply a supplier credit after a bill has already been paid, and then use that value against another bill from the same supplier.From what’s been shared here, there is currently no direct way to do that in the software. The workaround is to enter the credit as a negative bill and process it through supplier returns.
If you'd like to suggest a better way for this to be handled, you can post it on the Ideas Exchange board so other users can vote on it and the team can gauge interest.
Regards,
GenreveHi Julian,
I ended up cancelling my MYOB subscription and moving our business over to XERO, it was the best decision we made for our business and the software is seamless and not clunky at all, unlike MYOB.
Thanks for the advice. I use and support MYOB simply because they are Australian. Many people have told me to move to Xero because it's much better, and that may be a fact.. however, I like to support jobs in this country where I can. In the meantime, I'll just keep screaming for things to be fixed until I'm satisfied with the functionality!
