Bills glitch
I cannot delete the bill because it says payment is applied. but as per attached image there is no payment as shown on the activity history
Forum Discussion
Hi Louie_kwj,
Welcome to the Community Forum.
I apologize for the delay in our response. From the screenshot you've shared, it appears that the bill was paid before it was created. This situation could occur if the bill was generated from a purchase order that already had a payment attached to it. However, this is only feasible if you're using AccountRight rather than MYOB Business.
If you're an AccountRight user, I suggest opening the desktop version to check if the payment originated from a purchase order with a deposit. You can do this from the history window of the bill. Please note that if the payment was recorded from the purchase order, you won't be able to delete the bill, but you can reverse it.
Please let us know if you need further assistance.
If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.
Thanks,
Genreve
