Changing the logo on templates
I need to change the logo on sales templates but the change will not save. It maintains the old logo. If I create a new template then no logo appears. Am I doing something wrong or is this a bug?
Forum Discussion
I'm having this problem and have to send a sales invoice without my logo as it's not saving. I've cleared my cache a couple of times. Not sure how to update the software.
Hi Vanessa_P,
Thanks for your post.
I understand the importance of this matter to you. We are currently aware of the issue regarding the sales invoice logo not saving. However, I'm unable to locate your account's serial number using the email associated with your Community Forum account. Could you please send me a private message with your Serial Number and Full Name? This will allow me to mark your file as impacted by this issue.
Looking forward to your response.
Regards,
Earl
