Cost of sale
For some reason all of my customer invoices are showing in the Profit & Loss Report under 5-22660 Sales COS. This is making my report way out of balance. I have checked the inventory set up and belie...
Forum Discussion
Hi brazzenfnq,
Seeing your customer invoices appearing under 5-22660 Sales COS in the Profit & Loss report occasionally happen if accounts are incorrectly assigned. Go to Items, and open each item associated with these invoices. Ensure that each Income Category for Tracking Sales is set to an income account (usually 4-xxxx code), not a cost of sales account.
Open a recent invoice and confirm the account being used for the sale line items to ensure they are directed to income accounts.
Regards,
Sai
Hello, thanks for the quick reply. I have doubled checked an all of my inventory is set to an Income Category 4-XXXXX. What else can I check to fix this problem?
Hi brazzenfnq,
Since you're still experiencing this issue, you need to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount. They'll be able to double check everything and work with you directly to resolve your issue.
Regards,
Sai
Thank you, I will get onto it.
