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Aaron5's avatar
Aaron5
Member
3 years ago

Customer Return

Hi, I have created a customer return with a negative invoice amount.  I also paid the customer back for the amount.  MYOB then advises to process the return on the Customers Return page.  However, wh...
kieralee24's avatar
kieralee24
Member
3 years ago

Hello Aaron, im in the middle of teaching myself this process as well, silly question and sorry to bug you but once youve created the negative invoice and allocated it as a refund, did you then simply transfer the money back to your customer or did myob do it for you automatically?

 

Thanks 

  • Aaron5's avatar
    Aaron5
    Member
    3 years ago

    Hi Kieralee,

     

    If I recall correctly, it did so automatically, as long as you have processed the customer return.  I am trying to find the post which helped me solve it, but can't find it.  I'll keep looking, but let me know if you come right.  

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