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ALLYSON's avatar
ALLYSON
Experienced Cover User
4 months ago
Solved

Different addresses for shipping and billing

Hi I need to invoice the head office of a chain of stores that I supply, so many different shipping addresses, but all billed to one account.  In Accountright I was able to do this by selecting the ...
shipping address
  • someone's avatar
    someone
    4 years ago

    Hi Tracey_H 

    Thanks for the reply and the details of the PM.

     

    Earlier today I adding a payment for the $0.002, but the UI didn't appear to allow it.

     

    Have just tried it again using the following steps and this appears to have worked:

    • Use the calculator UI to add the 3 decimal places in both the Amount Received and Amount Applied
    • Needed to also check the "Include Closed Sales" checkbox as this screen considers the sales as Closed

    Consider this now closed.

Shella_A's avatar
Shella_A
MYOB Moderator
4 months ago
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Hi there ALLYSON,

 

In Business Pro, you can only have one default billing address and one default shipping address per customer. This limitation means you can't directly replicate the setup you had in AccountRight. If this feature is crucial for your operations, you might want to consider posting it to our MYOB Business Ideas Exchange board for consideration.

 

 

Best regards,

Shella

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billing","id":"message:885981","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:6550"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Bus-Sales"},"conversation":{"__ref":"Conversation:conversation:885981"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:885981"},"body@stripHtml({\"truncateLength\":200})":" Hi I need to invoice the head office of a chain of stores that I supply, so many different shipping addresses, but all billed to one account.  In Accountright I was able to do this by selecting the ...","body@stringLength":"591","rawBody":"

Hi
I need to invoice the head office of a chain of stores that I supply, so many different shipping addresses, but all billed to one account.  In Accountright I was able to do this by selecting the head office as the customer, and then choosing \"another card\" in the billing address - (all of the stores had their own cards)- and this way the relevant store's details ended up on the invoices.
I have just changed to Business Pro and there doesn't appear to be a way in this software to choose \"another card\" for a shipping address.
Can anyone help me here please?

","kudosSumWeight":0,"postTime":"2024-12-23T14:51:50.174+11:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:shipping address","text":"shipping address","time":"2011-09-26T10:10:00.993+10:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:885981_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":46},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"body":"

Hi
I need to invoice the head office of a chain of stores that I supply, so many different shipping addresses, but all billed to one account.  In Accountright I was able to do this by selecting the head office as the customer, and then choosing \"another card\" in the billing address - (all of the stores had their own cards)- and this way the relevant store's details ended up on the invoices.
I have just changed to Business Pro and there doesn't appear to be a way in this software to choose \"another card\" for a shipping address.
Can anyone help me here please?

","customFields":[]},"Conversation:conversation:885981":{"__typename":"Conversation","id":"conversation:885981","solved":true,"topic":{"__ref":"ForumTopicMessage:message:885981"},"lastPostingActivityTime":"2024-12-23T17:38:42.426+11:00","lastPostTime":"2024-12-23T17:38:42.426+11:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:885981":{"__typename":"ModerationData","id":"moderation_data:885981","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:885981_1":{"__typename":"Revision","id":"revision:885981_1","lastEditTime":"2024-12-23T14:51:50.174+11:00"},"AcceptedSolutionMessage:message:885995":{"__typename":"AcceptedSolutionMessage","id":"message:885995","conversation":{"__ref":"Conversation:conversation:885981"},"author":{"__ref":"User:user:284444"},"revisionNum":1,"uid":885995,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Bus-Sales"},"parent":{"__ref":"ForumTopicMessage:message:885981"},"subject":"Re: Different addresses for shipping and billing","moderationData":{"__ref":"ModerationData:moderation_data:885995"},"body":"

Hi there ALLYSON,

\n

 

\n

In Business Pro, you can only have one default billing address and one default shipping address per customer. This limitation means you can't directly replicate the setup you had in AccountRight. If this feature is crucial for your operations, you might want to consider posting it to our MYOB Business Ideas Exchange board for consideration.

\n

 

\n

 

\n

Best regards,

\n

Shella

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","postTime":"2024-12-23T17:38:42.426+11:00","lastPublishTime":"2024-12-23T17:38:42.426+11:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":46},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:Business/category:Support/community:myobboard:Bus-Sales/message:885981/message:885995","readOnly":false,"editFrozen":false,"body@stringLength":"852","rawBody":"

Hi there ,

\n

 

\n

In Business Pro, you can only have one default billing address and one default shipping address per customer. This limitation means you can't directly replicate the setup you had in AccountRight. If this feature is crucial for your operations, you might want to consider posting it to our MYOB Business Ideas Exchange board for consideration.

\n

 

\n

 

\n

Best regards,

\n

Shella

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background-size: contain;\n background-position: center;\n}\n.myob-social-links .twitter a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 6%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm5.33,10c0,.12,0,.23,0,.35A7.75,7.75,0,0,1,5.4,16.92a5.48,5.48,0,0,0,4-1.13A2.73,2.73,0,0,1,6.89,13.9a2.73,2.73,0,0,0,1.23,0,2.73,2.73,0,0,1-2.19-2.67v0a2.73,2.73,0,0,0,1.23.34,2.73,2.73,0,0,1-.84-3.64,7.74,7.74,0,0,0,5.62,2.85,2.76,2.76,0,0,1-.07-.62,2.73,2.73,0,0,1,4.72-1.86,5.49,5.49,0,0,0,1.73-.66c-.2.64-.23.87-.79,1.21a1.46,1.46,0,0,0,1.34,0A5.8,5.8,0,0,1,17.33,10Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .googleplus a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 4%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0ZM9,17.5a5.5,5.5,0,1,1,4.1-9.17L11.61,9.67a3.5,3.5,0,1,0,.56,3.84H9v-2h4.47a1,1,0,0,1,1,1.11A5.49,5.49,0,0,1,9,17.5Zm10.5-4v2h-2v-2h-2v-2h2v-2h2v2h2v2Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .facebook a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .linkedin a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: url(\"data:image/svg+xml;base64,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\")\n 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