Selecting shipping address for invoices

Hi eZRYM,

 

Thanks for sharing the details. We’ve replicated this in AccountRight and the selected shipping address printed correctly in our testing. This will need a closer look from our support team so they can investigate what’s happening. Could you please raise a support request via My Account and include screenshots of:

 

• The selected address in the Enter Sales window.
• The customised form settings.
• The print preview showing the incorrect address.

You can also reach out to them on Live Chat via our virtual assistant, MOCA.

 

Cheers,

Doreen