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eZRYM's avatar
eZRYM
Contributing User
4 days ago

Selecting shipping address for invoices

Hi,   Can anyone tell me how I can print the selected shipping address on the sales window to my customised invoices?   It doesn't matter which address I choose from the drop down menu, it always...
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Doreen_P's avatar
Doreen_P
MYOB Moderator
4 days ago

Hi eZRYM,

 

Thanks for sharing the details. We’ve replicated this in AccountRight and the selected shipping address printed correctly in our testing. This will need a closer look from our support team so they can investigate what’s happening. Could you please raise a support request via My Account and include screenshots of:

 

  • The selected address in the Enter Sales window.
  • The customised form settings.
  • The print preview showing the incorrect address.

You can also reach out to them on Live Chat via our virtual assistant, MOCA.

 

Cheers,

Doreen

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