Forum Discussion

Daniel11's avatar
Daniel11
Contributing User
2 years ago

Download PDF link not working on iPhones

Hi there,    Help please!   My customers with iPhones and after testing also my iPhone are unable to click the "Download PDF" link and download the invoice.  I don't believe after testing it i...
Celia_B's avatar
Celia_B
MYOB Staff
2 years ago

Hi Daniel11 

 

Thanks for your post. 

 

Could you possibly provide me with further details about this matter? Like the IOS version you're now using on your phone. And, when you open the pdf link, could you please tell me what browser you're using? Also, can you copy the URL and open it in a different browser to check whether the error persists?  You can also check on this Help Article: Using MYOB Invoice app for more information. 

 

Let me know if you need further assistance with this. I'm happy to assist you. 

 

If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information.

 

Cheers, 

Cel

 

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.