Hi Lea50
Thanks for raising your concern with us and I apologize for the support experience. We do take security concerns seriously and I'd like to look into this as a top priority.
I will reach out via private message to gather further information about the invoices and will work from there.
Thanks
Priya Selvaraj
I also have the same problem and its very embarrasing when your client gets an incorrect invoice. Can someone please message me from MYOB and rectify this immediately.
Can someone please help me urgently as when I sent a customer an invoice they received a completely different amount and bank account was ANZ and we are Westpac. How can this happen??
Hi Chreb,
Thanks for bringing this issue to our attention in the forum.
I'm sorry to hear about the incorrect invoice email received. To better assist you, I've sent you a private message to gather more details about this situation.
Please feel free to respond to my private message if you need any further assistance.
Thanks,
Genreve
Hi Chreb,
Trust this message meets you in good spirits. Just a quick update on your case - we've not received any further information or updates from you, so we'll be closing this case for now.
However, please don't hesitate to start a new thread if you need further assistance or have any other concerns. We're here to help.
Thanks,
Genreve
