Incorrect Due date on Sales Invoice
I have set up the due date in Sales Settings to Due on a date of next month - 17th of next month" which means for 2nd Feb invoices they should be due on 17/03. When I go into enter invoices it shows correctly. However, as soon as I choose a customer (it doesn't matter which customer) it will change it to a random date (sometimes this month, sometimes next month, e.g. 4/3), which then shows a due date of 04/03/23. Any suggestions??? Thank you
The situation is caused by the system having a default when the card was created and the terms have been updated. What the system will be doing is showing the overall default terms but the card is overwriting it, to be that original value, when selected.
In saying that, what I have done is arranged for a script to be run over your business so you should have the appropriate settings on all your cards now so that this overwrite doesn't happen and you get the terms you want (after selecting the customer card).
Do let us know how you get on and if you require further assistance.
