Forum Discussion

contourlawn's avatar
contourlawn
Experienced Cover User
2 months ago

Invoice not recording

Hi i wrote 7 invoices and sent via email but none have saved or updated amount owing. I tried refreshing the page.   any suggestions? 
Earl_HD's avatar
Earl_HD
MYOB Moderator
2 months ago

Hi contourlawn,

That does sound a bit odd. To rule out any browser glitches, try clearing your browser’s cache and history, then sign back. You can also visit this help for more information about: Creating customer invoices


If the issue remains the same, make sure to reach out to our support team directly. You can reach our Live Chat team via our virtual assistant, MOCA or by submitting a support case via MyAccou

Regards,
Earl

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