Forum Discussion

JOK's avatar
JOK
Cover User
1 year ago

Purchases

Anyone able to help....I am getting a strange message when I click on Purchases then Bills......   A red cross appears with the message "Something went wrong, try refreshing your browser"   Done ...
Genreve_S's avatar
Genreve_S
MYOB Moderator
1 year ago

Hi JoK,

 

If you see an error message after clicking Purchase > Bill, it's unusual. First, try clearing your browser's cache and cookies, logging out and back in, or using a different browser. If those steps don’t work, reach out to the support team for help with troubleshooting. You can do this by creating a support ticket from the MyAccount window or live chat through MOCA. 

 

Regards,
Genreve

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