Forum Discussion

Chunks's avatar
Chunks
Contributing User
1 month ago
Solved

Lack of passcode and purchase order window

Why do I have to sign in every time whereas with the old app a passcode was only needed?  The passcode was a much easier way to login.
Also what happened to the purchase order spot.?. At least with the old app it had the purchase order window so you could assign that job to a particular number.

  • Hey Chunks​ 

    Thanks so much for your feedback. Happy to announce passcode login is now available for the MYOB Assist app. Make sure you've updated your app to the latest version to get started. Reach out if you have any questions.

4 Replies

  • Chunks's avatar
    Chunks
    Contributing User
    1 month ago

    Hi Earl. Thanks for reply. Unfortunately my phone face camera is broken so I have to log in each time as I can’t activate Face ID. I can now see that I can put purchase order in payment terms. Thank you. 

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    1 month ago

    Hi Chunks,

    Thanks for the feedback. The current version of the MYOB Assist app doesn’t use a separate PIN, but you can turn on biometrics so you’re not typing your password each time: More → Account settings → Enable biometrics 

    The good news is we’re also bringing back a 6‑digit passcode login, which is due to roll out on 17 March so you’ll have a quicker way to get in again.
     

    If your device supports biometrics (face or fingerprint unlock), you can use it with MYOB Assist:
     

    Turn on biometrics on your phone

    • iPhone: Settings > Face ID & Passcode > set up Face ID
    • Android: Settings > Security/Biometrics > set up fingerprint or face unlock

    Enable it in MYOB Assist

    • Open MYOB Assist
    • Go to More > App settings
    • Turn Biometric login on
       


    Additionally, the PO field is still there, it’s just moved. When you create or edit an invoice, open the payment terms / more details section and you’ll see a Purchase order box you can use to enter the job/PO number. It’s a manual entry field, and at the moment the app doesn’t support searching by PO number.

    I  hope this helps!

    Regards,
    Earl

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    27 days ago

    Hey Chunks​ 

    Thanks so much for your feedback. Happy to announce passcode login is now available for the MYOB Assist app. Make sure you've updated your app to the latest version to get started. Reach out if you have any questions.

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