Forum Discussion

thetonto's avatar
thetonto
Experienced User
3 years ago

Bills from Intray are not matching to default account Code.

When creating a Bill from the intray the system is correctly identifying the correct supplier and amounts but is not loading the default account code for the supplier.     This is occuring on EVERY...
Princess_R's avatar
Princess_R
MYOB Moderator
2 years ago

Hi Alyshia 

 

We apologize for the inconvenience and we appreciate your patience and understanding on this matter. Rest assured that our dedicated team is working on it as quickly as possible. We'll provide communications and updates once this has been fixed.

 

Cheers,

Princess

CPRIT2022's avatar
CPRIT2022
Member
2 years ago

Hi Princess_R ,

 

Not to be overly negative here but it's been 4 months since this issue was reported.  I've even put forward the likely cause.  I'm not sure which dedicated team is working on the fix but it's taking an inordinately long time to fix a very small problem.

 

Yours Sincerely,

 

Shawn Coyne

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.