Hi JulesGerbera,
Thanks for the screenshot, it really helps.
You’re right: in the EFTPOS clearing, customer receipts should show as positives; the daily settlement moving out to your bank (and any merchant fee) will show as negatives. A negative line is fine if it’s the settlement.
How to confirm what the $723.07 is:
- Go to Banking > Find transactions > Debits and credits and open the $723.07.
- If it’s a Spend money/Transfer out to your bank (or a fee), that’s the settlement; leave it as a negative.
- If it was meant to be a customer receipt, it should be a Receive payment/Receive money into the clearing (positive). In that case, reverse the withdrawal and re‑record it as a receipt to the clearing
This will clear up if it needs to be re-recorded or left as is.
Regards,
Genreve
