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Hi caveraft,
Thanks a ton for sharing your situation! If your customers need a tax invoice, you can simply provide them with customer statements. These statements will list all the individual invoices and their respective payments. For more details, check out this link.
Cheers,
Princess
Thanks for taking the time to reply. Unfortunately that won't help me as it's more the allocation of payments against these invoices that is an issue. Most of my customers do not require an invoice, but some do - for example, a one-off customer purchases a product (for say, $500) from me, pays via credit card and asks for a GST receipt (invoice). I make up an invoice either to the specific customer, or to a cash sales account. That $500 then turns up in my bank tomorrow, but as part of a lump-sum of say $8K (the day's sales). MYOB doesn't seem to allow me to split that $8K payment partly against an invoice and partly to a GL code.
- Earl_HD4 days agoMYOB Moderator
Hi caveraft,
In this scenario, we recommend consulting with an accountant to ensure an accurate solution. However, to give you an idea of how to approach it: when you receive the $8K in your bank (which includes the $500 invoice and other payments), record it as a single payment against your bank account. For the $500 invoice, you can choose to record it against Cash Sales or a relevant GL account where payments for such transactions are typically collected. Once the lump-sum payment is recorded, allocate the payment against the Cash Sales or Unallocated account, making sure the payment is linked to the specific invoices that need to be settled.
For more detailed guidance, you can visit this help page: Receiving payments
I hope this helps!
Regards,
Earl
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