Statements not emailing to CC email address
Any idea why statements are not sending to CC email addresses? Since MYOB are yet to implement showing the confirmation of statements being sent, I have added our email address as a CC email for eve...
Forum Discussion
Hey Enough,
CC email address not being able to receive the statement can sometimes happen due to a shared email address that causes issues with email delivery. Since statements are received when the email address is in the 'email' box but not in the 'CC email' box, try using a different email address in the 'CC email' box to see if the issue persists.
Best regards,
Doreen
