Forum Discussion

Jules23's avatar
Jules23
Trusted Cover User
2 days ago

Surname Order

I have always used the Myob Desktop version, however recently we have been swaying to move to Xero or stay with Myob.  I have been comparing Xero with the Myob Browser version (comparing apples with apples compared with the desktop version).  What I have noticed, which is a huge red flag for our business, is the Myob Browser and Xero have their customers (and employees) listed in first name order.  We have to have our customers in surname order for ease of use, otherwise we could end up with 100's of John's etc listed in order! Please tell me this can be changed in the Myob Browser version, so we can move over from the Desktop version. Surely this is an issue for other businesses.

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    7 hours ago

    Hi Jules23, 

     

    I can see why having the cards ordered by surname would make them easier to organise. In MYOB Business, employee and customer cards in the browser are currently listed by first name, while AccountRight desktop lists them by surname. There isn’t currently a setting to change the browser lists to surname order.

     

    For both employee and customer cards, please keep each person’s details in the correct First name and Surname fields rather than swapping them. There’s an existing Ideas Exchange request for this feature here:

    https://community.myob.com/idea/myob-business-ideasexchange/employees---list-by-surname/894238/comments/898191

     

    Adding your vote or comment there will help show the impact of the employee-card request. For the customer cards, you can create a separate suggestion on the MYOB Business Ideas Exchange board requesting an option to list them by surname.

     

    Regards,

    Genreve

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