Forum Discussion

DG13's avatar
DG13
Experienced User
2 years ago
Solved

Wont complete allocation of payment against 35 invoices - error message appears

When allocating a monthly payment to 35 invoices with one company the payment balances against the ticked off invoices but will not save the allocation. This error message comes up: 'A rounding issu...
  • Doreen_P's avatar
    Doreen_P
    2 years ago

    Hi DG13,

     

    It sounds like you've put in a lot of effort trying to resolve this issue with the invoices, and I'm sorry to hear that it's been frustrating for you.

     

    To correct the situation, please see steps below:

     

    • Go to Purchases
    • Create Supplier Payment
    • Enter your Supplier Name from the bill
    • Enter Payment Date
    • Tick off the invoices the payment is applied to
    • Click Save
    • Then go to the Banking Transactions screen
    • Match your bank transaction to the 'payments' for that transactions
    • Hit Save

    The workaround provided above has worked for other users.

     

    Feel free to post again anytime if you require further assistance. 
     
    If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

     

    Best regards,

    Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi DG13,

 

It sounds like you've put in a lot of effort trying to resolve this issue with the invoices, and I'm sorry to hear that it's been frustrating for you.

 

To correct the situation, please see steps below:

 

  • Go to Purchases
  • Create Supplier Payment
  • Enter your Supplier Name from the bill
  • Enter Payment Date
  • Tick off the invoices the payment is applied to
  • Click Save
  • Then go to the Banking Transactions screen
  • Match your bank transaction to the 'payments' for that transactions
  • Hit Save

The workaround provided above has worked for other users.

 

Feel free to post again anytime if you require further assistance. 
 
If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

 

Best regards,

Doreen

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