Wrong invoice sent to client continuing.
MYOB has inappropriately closed the thread on this matter still without resolution. Threads should not be closed until the issues are fixed. As recently as yesterday (15th December 2023) it was ...
Forum Discussion
I have had the same thing. An invoice that should be have been $640 to a NZ customer was opened by customer to find it was $2,532 to a Maria L**someone in Victoria, Australia - not even a contact in our system. In MYOB system it looked as it should, but on opening it wasn't.
Frustration is the loss of confidence - now checking invoices so we don't have a repeat. Customers these days are (rightly) very prickly about any perceived 'scam' even by companies they use regularly. Just embarrassing.
Hi, SuzanneWalker
We're delighted to let you know that we have sent you a private message in response to your inquiry. Please don't hesitate to respond to the private message, and we are eager to assist you in any way we can. Your satisfaction is our priority, and we look forward to hearing from you.
Best regards,
Doreen
Hi, SuzanneWalker
We recently requested additional information and are awaiting your response. Kindly let us know if you still need further assistance. Don't hesitate to reach out to us. We are delighted to assist you.
Best regards,
Doreen
