Capture
A staff member has just purchased a new phone - she is now locked out of Capture to record receipts. The advice online is that MYOB is phasing out Capture to be replaced with MYOB Assist. There is ...
Forum Discussion
Hi Hi_Ursula,
I can understand why customers using the Capture app would be keen to move to Assist in NZ. At the moment, there isn’t an option for MYOB Assist in NZ.
For now, the alternative is to upload documents manually through Uploads/In Tray, or use email forwarding to send files in directly.
You can find the steps here: https://www.myob.com/au/support/myob-business/purchases/working-with-in-tray-documents?productview=Browser
Regards,
Genreve
Genreve
We aren't keen to move to Assist - what we are keen for is to retain Capture until there is a viable alternative available in NZ, whether that is Assist or not. Not sure if it's just Samsung users affected, or all new phones - hopefully there is some priority to get this issue sorted.
