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suretek's avatar
suretek
Contributing User
5 years ago
Solved

MYOB EXO - Increasing Reference field associated with Stock Item Serial Numbers

We need to increase the length of the "Reference" field associated with Stock Serial Numbers. An increase of the field length directly on the backend database doesnt seem to increase its limit. The limit appears to be on EXO's end. Is there anywhere else this limit can be adjusted? 

EXO
field length
increase field length
MYOB EXO
stockitems
  • Hilary-Solo's avatar
    Hilary-Solo
    14 days ago

    Hey there—welcome to Solo! 🎉
    Thanks for reaching out, and don’t worry—you haven’t done anything wrong!

    Ahhh, I know what’s happened here… You’ve accidentally confused the system a little 😅

    Because the item in your invoice has a $0 amount, Solo is automatically marking it as paid (since technically, there’s nothing to pay!). All you need to do is pop in a dollar amount, and it’ll behave like a regular unpaid invoice again.

    Give that a try, and if anything still feels off, just shout—we’re here to help! 🙌

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  • Will_H's avatar
    Will_H
    MYOB Moderator
    5 years ago

    Hi suretek ,

     

    Please contact your business partner to discuss options for configuration/database customization. 

     

    They will know your exact processes and database structure, as well as how your system is configured.  Due to the depth of complexity of setup for ERP Solutions, we're not able to assist with general Exo Business enquiries directly on the forum.

    • suretek's avatar
      suretek
      Contributing User
      5 years ago

      Hi Will, 

       

      Thank you for your reply. We have already done so with no assistance provided. They said its not possible to change. Unfortunately we do not believe this is correct. 

       

      Is this something that is possible to do via the backend database or not or is it part of the MYOB EXO software itself?? 



      • Will_H's avatar
        Will_H
        MYOB Moderator
        5 years ago
        Hi suretek  , as advised we cannot provide direct assistance. There are agreements in place between MYOB and our Accredited Partners and we simply do not have enough knowledge with regards to your site configuration or requirements.

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EXO - Increasing Reference field associated with Stock Item Serial Numbers","id":"message:669754","revisionNum":2,"repliesCount":3,"author":{"__ref":"User:user:201272"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:EXOBus"},"conversation":{"__ref":"Conversation:conversation:669754"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:669754"},"body":"

We need to increase the length of the \"Reference\" field associated with Stock Serial Numbers. An increase of the field length directly on the backend database doesnt seem to increase its limit. The limit appears to be on EXO's end. Is there anywhere else this limit can be adjusted? 

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We need to increase the length of the \"Reference\" field associated with Stock Serial Numbers. An increase of the field length directly on the backend database doesnt seem to increase its limit. The limit appears to be on EXO's end. Is there anywhere else this limit can be adjusted? 

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background-size: contain;\n background-position: center;\n}\n.myob-social-links .twitter a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 6%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm5.33,10c0,.12,0,.23,0,.35A7.75,7.75,0,0,1,5.4,16.92a5.48,5.48,0,0,0,4-1.13A2.73,2.73,0,0,1,6.89,13.9a2.73,2.73,0,0,0,1.23,0,2.73,2.73,0,0,1-2.19-2.67v0a2.73,2.73,0,0,0,1.23.34,2.73,2.73,0,0,1-.84-3.64,7.74,7.74,0,0,0,5.62,2.85,2.76,2.76,0,0,1-.07-.62,2.73,2.73,0,0,1,4.72-1.86,5.49,5.49,0,0,0,1.73-.66c-.2.64-.23.87-.79,1.21a1.46,1.46,0,0,0,1.34,0A5.8,5.8,0,0,1,17.33,10Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .googleplus a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 4%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0ZM9,17.5a5.5,5.5,0,1,1,4.1-9.17L11.61,9.67a3.5,3.5,0,1,0,.56,3.84H9v-2h4.47a1,1,0,0,1,1,1.11A5.49,5.49,0,0,1,9,17.5Zm10.5-4v2h-2v-2h-2v-2h2v-2h2v2h2v2Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .facebook a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .linkedin a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: url(\"data:image/svg+xml;base64,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\")\n 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MYOB EXO - Increasing Reference field associated with Stock Item Serial Numbers","moderationData":{"__ref":"ModerationData:moderation_data:669757"},"body":"

Hi suretek ,

\n

 

\n

Please contact your business partner to discuss options for configuration/database customization. 

\n

 

\n

They will know your exact processes and database structure, as well as how your system is configured.  Due to the depth of complexity of setup for ERP Solutions, we're not able to assist with general Exo Business enquiries directly on the forum.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"228","kudosSumWeight":0,"postTime":"2020-08-05T10:23:23.345+10:00","lastPublishTime":"2020-08-05T10:23:23.345+10:00","metrics":{"__typename":"MessageMetrics","views":813},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:EntProdHelp/category:Support/community:myobboard:EXOBus/message:669754/message:669757","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwzfDM5OjB8aW50LDY2OTc2NCw2Njk3NjQ","node":{"__ref":"ForumReplyMessage:message:669764"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:669764":{"__typename":"ModerationData","id":"moderation_data:669764","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:669764":{"__typename":"ForumReplyMessage","uid":669764,"id":"message:669764","revisionNum":2,"author":{"__ref":"User:user:201272"},"readOnly":true,"repliesCount":1,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:EXOBus"},"parent":{"__ref":"ForumReplyMessage:message:669757"},"conversation":{"__ref":"Conversation:conversation:669754"},"subject":"Re: MYOB EXO - Increasing Reference field associated with Stock Item Serial Numbers","moderationData":{"__ref":"ModerationData:moderation_data:669764"},"body":"

Hi Will, 

 

Thank you for your reply. We have already done so with no assistance provided. They said its not possible to change. Unfortunately we do not believe this is correct. 

 

Is this something that is possible to do via the backend database or not or is it part of the MYOB EXO software itself?? 



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Hi suretek  , as advised we cannot provide direct assistance. There are agreements in place between MYOB and our Accredited Partners and we simply do not have enough knowledge with regards to your site configuration or requirements.
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