Hi JonneedsMYOB,
There are few reasons why your inventory item stays unchanged, it might be related to recent transaction adjustments or system updates. Ensure there are no future-dated transactions affecting the inventory. Refresh the transactions by making minor edits, like adding a period to the memo field and saving the changes. This might help in recalibrating the system. If the issue still persists, make sure to reach out to our support team directly for further help. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.
Regards,
Shella