Forum Discussion

Vibha's avatar
Vibha
User
5 months ago

Auto Build

Hi Everyone,    I am new to auto build and need some assistance please. We have 2 inventory items sitting in inventory from 2021 and 2022. They should have been a part of an auto build item but som...
Shella_A's avatar
Shella_A
MYOB Moderator

Hi Vibha,

 

I hope this message finds you well today. I just wanted to follow up on whether you still require assistance with auto-building items. If yes, please don’t hesitate to reply, as we’re always delighted to assist you further.


Otherwise, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this.

 

 

Kind regards,

Shella

Vibha's avatar
Vibha
User
5 months ago

Hi Shella

Sorry for the late reply. As the items that were auto build have already been sold and were from couple of years ago, I adjusted the inventory and expensed the cost to cost of sales. Is that still correct? 

 

Also i have an item in my auto build list that pre populates a certain number of units to be build and everytime we have to manually change it to 0. how can i fix that please.

thanks 

 

Vibha 

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    5 months ago

    Hi Vibha,

     

    Thanks for your response.

     

    My apologies for the late reply. We have done some fixing in the background. We recommend logging out, refreshing the software, logging back in again, and redoing the process. Also, we recommend rechecking this one as well.

     

    • Go to the Inventory command center and click Auto-Build Items. The Auto-Build Items window displays all items that you've designated as finished items.
    • In the Quantity to Build column, type the quantity of finished items you want to build. (Click None if you want to change all the numbers in this column to zero.)

     

    Do let me know if you need further help.

     

     

    Kind regards,

    Shella

    • Vibha's avatar
      Vibha
      User
      5 months ago

      Hi Shella, 

       

      Thanks for coming back to me. 

       

      Even if you click on none, and get out and come back to auto build items, the qty reverts back to 125 units.

       

      When you say refreshing the software- what exactly do I have to do here. The software is the latest version.

       

      Also when I do the backup - it says backup is done 1355 days ago although I did the backup today morning. I know this is an error but do you have any time line on fixing this. 

       

      Kind Regards

       

      Vibha 

       

      • Shella_A's avatar
        Shella_A
        MYOB Moderator
        5 months ago

        Hi Vibha,

         

        Thanks for the response, and my apologies for the late reply.

         

        For the items that were not added, you can manually adjust the inventory to reflect the correct quantities. When we say "refreshing the software," it typically means restarting the software or reloading the data. This can often resolve minor glitches or errors that may occur during usage. However, if you've performed the backup, your data should be safe. If you encounter any issues or need further assistance, I recommend reaching out to MOCA for our online virtual assistance.

         

         

        Kind regards,

        Shella