Forum Discussion

DeeDeans's avatar
DeeDeans
Experienced Cover User
5 years ago

Company Data Auditor error

Hi

When using the Company Data Auditor, it gets through three transaction reviews and then I receive an error message with “Something’s gone wrong and AccountRight needs to close”.

Has anyone else experienced this error message and know how to fix?  I need to start working on the December ’19 BAS Return.

 

Thanks,

Dee.

  • Hi DeeDeans 


    This typically happens due to future-dated multi currency transactions. Therefore, before running the transaction review, move the "From" date past the date of the multi currency transactions and the auditor should run without any errors.

     

    Another possible workaround is re-dating such transactions.

     

    Please let me know how you go on with that. 

  • Hi DeeDeans 


    This typically happens due to future-dated multi currency transactions. Therefore, before running the transaction review, move the "From" date past the date of the multi currency transactions and the auditor should run without any errors.

     

    Another possible workaround is re-dating such transactions.

     

    Please let me know how you go on with that. 

    • DeeDeans's avatar
      DeeDeans
      Experienced Cover User

      Extending the date worked!  Thanks very much Komal.

       

      Dee.