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DeeDeans's avatar
DeeDeans
Experienced Cover User
5 years ago
Solved

Company Data Auditor error

Hi

When using the Company Data Auditor, it gets through three transaction reviews and then I receive an error message with “Something’s gone wrong and AccountRight needs to close”.

Has anyone else experienced this error message and know how to fix?  I need to start working on the December ’19 BAS Return.

 

Thanks,

Dee.

  • Komal_S's avatar
    Komal_S
    5 years ago

    Hi DeeDeans 


    This typically happens due to future-dated multi currency transactions. Therefore, before running the transaction review, move the "From" date past the date of the multi currency transactions and the auditor should run without any errors.

     

    Another possible workaround is re-dating such transactions.

     

    Please let me know how you go on with that. 

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  • Komal_S's avatar
    Komal_S
    MYOB Moderator
    5 years ago

    Hi DeeDeans 


    This typically happens due to future-dated multi currency transactions. Therefore, before running the transaction review, move the "From" date past the date of the multi currency transactions and the auditor should run without any errors.

     

    Another possible workaround is re-dating such transactions.

     

    Please let me know how you go on with that. 

    • DeeDeans's avatar
      DeeDeans
      Experienced Cover User
      5 years ago

      Extending the date worked!  Thanks very much Komal.

       

      Dee.