Forum Discussion

May6's avatar
May6
4 days ago

Inventory quantities error

 

I have errors appearing in my Inventory Quantities as shown in attachments. Could you please do a script run for me? Serieal No: 0060, company file ID: 1

Thanks

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    4 days ago

    Hi May6,

    We do have a script that we can arrange on the backend to fix this issue. My apologies, I can't seem to locate the serial number ending in 0060 that is registered to your account here on the Community Forum. I recommend reaching out to our support team for more help. The best ways to contact our support team are through live chat (via our virtual assistant MOCA) or by raising a support ticket through myaccount.myob.com.

    Regards,
    Earl

    • May6's avatar
      May6
      4 days ago

      Hi Earl, 


      Sincere apologies, I previously provided the incorrect serial number, the correct serial number ending should be 8061. Could you please do a script run on this serial number instead? The company file ID is 1. 

      • Princess_R's avatar
        Princess_R
        MYOB Moderator
        4 days ago

        Hi May6,

         

        Thanks for sending the correct serial number! I've run a fixed script on your file, which should sort out the inventory value error. Just log out and log back in before you check your inventory items.

         

        Cheers,

        Princess