Inventory quantity incorrect when purchase orders are received as backorders/split deliveries
Hi MYOB Community,
I'm hoping someone can point me in the right direction regarding an inventory issue we're experiencing.
We are finding that when a purchase order is received in multiple deliveries (for example, due to a backorder), our inventory quantities don't seem to reconcile correctly.
A simple example:
- We place an order for 6 tiles.
- The supplier sends part of the order initially and the balance later.
- Both deliveries are received into MYOB.
- We then sell all 6 tiles.
At that point, we would expect the inventory quantity to be zero. However, MYOB still shows 6 tiles remaining in stock, as though an additional quantity has been added somewhere during the receiving process.
This doesn't appear to happen on every order, but it seems to be related to purchase orders that are received over multiple deliveries.
Has anyone experienced a similar issue, or can anyone suggest what we might be doing incorrectly when receiving split purchase orders/backorders?
Any advice would be greatly appreciated.
MYOB_rookie
