Forum Discussion

Blair_38's avatar
Blair_38
Experienced User
2 years ago

Inventory value must be zero error

Hi,   We are having issues building items, as we are getting the error "if you have no items on hand, the value of your inventory must be zero".   We are not sure why we are seeing this error?  ...
gavin12345's avatar
gavin12345
Ultimate User
2 years ago

Hi Blair_38 

 

When completing the journal, do not enter the unit cost - just the quantity and the amount  (as well as account) - let MYOB work out the unit cost.

 

Regards

Gavin

Blair_38's avatar
Blair_38
Experienced User
2 years ago

Hi gavin12345 

 

The unit cost shows up automatically.  I tried to remove and only use the amount, but it populates the unit cost with the amount figure.

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi Blair_38,

    Thanks for your patience. We have an online script available that can help resolve this issue. I've sent you a private message to gather more information that will assist us in resolving the problem. Please check your inbox.

    Looking forward to your response.
    Regards,
    Earl

  • gavin12345's avatar
    gavin12345
    Ultimate User
    2 years ago

    Hi Blair_38 

     

    That is the preferred way - will not solve your issue though.

     

    Regards

    Gavin

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