Forum Discussion

joakley's avatar
joakley
Cover User
6 years ago

item list errors

I have an issue when veiwing the item list, inventory on hand is showing  some items still have a numeral amount with unusal long decimal place with either an E-15 or E-16 on the end of the number. ...
  • Steven_M's avatar
    Steven_M
    5 years ago

    Hi joakley 

     

    We do have a script in which can run over company files that are showing unusually long decimal place or N/A inventory values or a negative inventory message when changing the preferences. Just before we do arrange for that we need for you to check the following:

     

    Please note that if you do have any receive item transactions these would need to be converted into Bills before this process.

    • Go to Inventory>>Item List>>Inventoried tab, click to sort by On Hand (select the column heading). Ensure that no items are showing as having a negative on hand value.
    • Run the Inventory Value Reconciliation report and check to ensure that there no invalid amounts. Invalid amounts being a negative or an item that has 0 on hand but a value in Inventory.


    If those options are fine and you don't have any negative values we can arrange for the script to be run: For us to do this we need to confirm the following details:

    • Where the company file is stored i.e. online or local
    • What the LAST FOUR DIGITS of the serial number is - Setup>>Company Information
    • What is the company file ID - Help>>About AccountRight
Steven_M's avatar
Steven_M
Former Staff
5 years ago

Hi joakley 

 

We do have a script in which can run over company files that are showing unusually long decimal place or N/A inventory values or a negative inventory message when changing the preferences. Just before we do arrange for that we need for you to check the following:

 

Please note that if you do have any receive item transactions these would need to be converted into Bills before this process.

  • Go to Inventory>>Item List>>Inventoried tab, click to sort by On Hand (select the column heading). Ensure that no items are showing as having a negative on hand value.
  • Run the Inventory Value Reconciliation report and check to ensure that there no invalid amounts. Invalid amounts being a negative or an item that has 0 on hand but a value in Inventory.


If those options are fine and you don't have any negative values we can arrange for the script to be run: For us to do this we need to confirm the following details:

  • Where the company file is stored i.e. online or local
  • What the LAST FOUR DIGITS of the serial number is - Setup>>Company Information
  • What is the company file ID - Help>>About AccountRight

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