We have several inventory items that have very long decimal places.
It's been a long running glitch with AR, that we have usually resolved by having to make inventory adjustments to 'zero' out the offending inventory items.
But we still have a few inventory items we can't fix.
I've tried calling MYOB support (twice now, on hold for 30+ mins each time).
Is there a way to fix this for current items?
And a way to fix it permanently too so it won't happen again?
If you have ticked Automatically Adjust Base Hourly or Base Salary details the software will do the required adjustments to make sure the gross wage is the same as the standard pay. To do this it adds up all pay categories except Base Hourly, deducts that figure from the gross amount and then divides that figure by the hours allocated to Base Hourly. This gives the calculated rate.
Example 1:
employee's Base Hourly rate is $20, gross standard pay is $760
Automatically Adjust Base Hourly or Base Salary details is not ticked
Work Cover has a Fixed Hourly rate of $25
As Automatically Adjust Base Hourly or Base Salary details isn't ticked the software doesn't need to keep the gross pay at the standard pay amount. So Base hours are calculated at the Base hourly rate and gross and net wages amount increases.
Example 2:
the only difference from example 1 is that Automatically Adjust Base Hourly or Base Salary details is ticked
The software needs to keep the gross wages amount at $760, so it deducts the work cover amount from gross wages, $760 - $250 = $510. $510 divided by 28 hours is $18.21 calculated rate.
Example 3:
Automatically Adjust Base Hourly or Base Salary details is ticked
I've changed the Work cover Fixed Hourly Rate to $22
The calculated rate has changed because $760 - $220 = $540, $540 divided by 28 hours = $19.29 calculated rate. But the gross and net amounts are the same as example two.
How you set up your Work Cover payroll category depends on whether you want the gross wage to stay the standard pay or if the employee is paid extra. If they are being paid extra you can use a Fixed Hourly Rate, just don't have Automatically Adjust Base Hourly or Base Salary details ticked. You don't need to change the standard pay, when you process the pay just manually change the Base Hourly hours.
I hope that clarifies it for you.
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
As my previous reply was removed by moderators, I will try to keep this succinct and light.
You are correct - this problem has a long history with no permanent fix.
In terms of fixing the issue on an item by item basis, we have found the following helpful - it is not a 100% fix, but works maybe 95% of the time.
1. Do an inventory adjustment to add sufficient qty and $ value to ensure you have both a positive inventory and positive dollar value.
2. Do a "Count Inventory" and set the inventory to a non-zero whole number (e.g. 1) and process the adjustment
3. Do step 2 again - but setting the inventory to 0 and process any adjustment created.
As a separate comment - this is a frustrating fault that needs to be rectified properly in code. Only MYOB has the capacity to institute a re-code to achieve this. And it has been needed for many years.
As Inventory management is a core feature of an integrated accounting package it needs to work properly or be sufficiently transparent to allow users to fix issues themselves as (if) they arise.
Thanks Ozchemist, these are the "workarounds" we've had to use quite a few times to fix the 'inventory issue', but for some reason won't work this time. Agreed that it's quite frustrating, it never used to happen on the classic versions of MYOB, only the new/online version seems to have these types of issues.
Would you mind confirming the following information as we do have a script (tool) that we can be run over the company file that has helped a number of users with the same situation:
Where the company file is stored i.e. online or local
What the LAST FOUR DIGITS of the serial number is - Setup>>Company Information
What is the company file ID - Help>>About AccountRight
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Decimal Places","id":"message:787382","revisionNum":1,"repliesCount":17,"author":{"__ref":"User:user:256454"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:MultiCurrencyTest"},"conversation":{"__ref":"Conversation:conversation:787382"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:787382"},"body":"
We have several inventory items that have very long decimal places.
It's been a long running glitch with AR, that we have usually resolved by having to make inventory adjustments to 'zero' out the offending inventory items.
But we still have a few inventory items we can't fix.
I've tried calling MYOB support (twice now, on hold for 30+ mins each time).
Is there a way to fix this for current items?
And a way to fix it permanently too so it won't happen again?
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We have several inventory items that have very long decimal places.
It's been a long running glitch with AR, that we have usually resolved by having to make inventory adjustments to 'zero' out the offending inventory items.
But we still have a few inventory items we can't fix.
I've tried calling MYOB support (twice now, on hold for 30+ mins each time).
Is there a way to fix this for current items?
And a way to fix it permanently too so it won't happen again?
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It's been a long running glitch with AR, that we have usually resolved by having to make inventory adjustments to 'zero' 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background-size: contain;\n background-position: center;\n}\n.myob-social-links .twitter a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 6%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm5.33,10c0,.12,0,.23,0,.35A7.75,7.75,0,0,1,5.4,16.92a5.48,5.48,0,0,0,4-1.13A2.73,2.73,0,0,1,6.89,13.9a2.73,2.73,0,0,0,1.23,0,2.73,2.73,0,0,1-2.19-2.67v0a2.73,2.73,0,0,0,1.23.34,2.73,2.73,0,0,1-.84-3.64,7.74,7.74,0,0,0,5.62,2.85,2.76,2.76,0,0,1-.07-.62,2.73,2.73,0,0,1,4.72-1.86,5.49,5.49,0,0,0,1.73-.66c-.2.64-.23.87-.79,1.21a1.46,1.46,0,0,0,1.34,0A5.8,5.8,0,0,1,17.33,10Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .googleplus a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 4%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0ZM9,17.5a5.5,5.5,0,1,1,4.1-9.17L11.61,9.67a3.5,3.5,0,1,0,.56,3.84H9v-2h4.47a1,1,0,0,1,1,1.11A5.49,5.49,0,0,1,9,17.5Zm10.5-4v2h-2v-2h-2v-2h2v-2h2v2h2v2Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .facebook a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .linkedin a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: url(\"data:image/svg+xml;base64,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\")\n 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Long Decimal Places","moderationData":{"__ref":"ModerationData:moderation_data:787475"},"body":"
As my previous reply was removed by moderators, I will try to keep this succinct and light.
You are correct - this problem has a long history with no permanent fix.
In terms of fixing the issue on an item by item basis, we have found the following helpful - it is not a 100% fix, but works maybe 95% of the time.
1. Do an inventory adjustment to add sufficient qty and $ value to ensure you have both a positive inventory and positive dollar value.
2. Do a \"Count Inventory\" and set the inventory to a non-zero whole number (e.g. 1) and process the adjustment
3. Do step 2 again - but setting the inventory to 0 and process any adjustment created.
As a separate comment - this is a frustrating fault that needs to be rectified properly in code. Only MYOB has the capacity to institute a re-code to achieve this. And it has been needed for many years.
As Inventory management is a core feature of an integrated accounting package it needs to work properly or be sufficiently transparent to allow users to fix issues themselves as (if) they arise.
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Thanks Ozchemist, these are the \"workarounds\" we've had to use quite a few times to fix the 'inventory issue', but for some reason won't work this time. Agreed that it's quite frustrating, it never used to happen on the classic versions of MYOB, only the new/online version seems to have these types of issues.
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Would you mind confirming the following information as we do have a script (tool) that we can be run over the company file that has helped a number of users with the same situation:
\n
\n
\n
Where the company file is stored i.e. online or local
\n
What the LAST FOUR DIGITS of the serial number is - Setup>>Company Information
\n
What is the company file ID - Help>>About AccountRight
\n
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If you could run a script, that would be appreciated.
The file is stored online, serial is 7043 & company ID is 9.
Thank you!
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Do let us know how you get on and if you require further assistance.
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