Sales Invoice - Build Items
Hi there, I am trying to record a sales invoice which I have to Auto-Build items but it looks like I cannot pass the "Build Items". It does not come up with any error, it does not go into the nex...
Forum Discussion
Hi Princess,
Thank you. I will check to see if it is working. What do you refresh the file by signing out from the Service menu? Did you mean log in-log out?
I am not checking the inventory, I am processing invoices that requires build items and I cannot log in-out after every invoice.
Hi DS_EPC,
Yes, it indeed means logging out and then logging back in. Log out by signing out from the Service > Sign out from AccountRight Live. This can help fix some issues by reconnecting to the server. But I totally get that logging in and out after every invoice isn't practical, especially when you're dealing with invoices that need building items. You only need to sign out once when you run into the issue with being stuck on those invoices. And if the issue persists, please reach out to our support team through our live chat via the virtual assistant MOCA or raise a support ticket through My Account for more assistance.
Cheers,
Princess
