Forum Discussion

Geoffy1's avatar
Geoffy1
Contributing User
2 months ago

Access

Received an email from MYOB today “upload receipts without access etc instructions Use the Contacts role for team members if you wish to control visibility of reports, invoices, and sensitive info...
Geoffy1's avatar
Geoffy1
Contributing User
2 months ago

I need to correct you,

 

as part of the instructions it clearly says AccountRight. (Of course I’m using desktop, have been for 35 years) Your instructions, if only for either one of online, or desktop should specify this to avoid client disappointment & frustration. 

It’s a good idea but typically  a half baked solution. 

G

 

 

 

Getting started is easy

  1. Set applicable team members to the Contacts role in the user settings of your MYOB Business or AccountRight account.
  2. Ask them to snap and upload receipts using the MYOB Assist app
  3. You stay in control of reporting and sensitive data

 

Princess_R's avatar
Princess_R
MYOB Moderator
2 months ago

Hi Geoffy1,

 

35 years with MYOB is amazing, that’s huge! Thanks for the feedback, we’ll pass it on to the team. You’re right, we should call out the differences between AccountRight desktop and the online/browser version (or MYOB Business) up front. Sorry the steps weren’t clear and caused confusion. For now, use the link above to set up roles, you can switch between the Browser and Desktop tabs to see the full breakdown.

 

Cheers,

MYOB

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.